Reservations and Bookings

1. A deposit of £100 is required to secure your holiday apartment booking.
2. If you wish to cancel your holiday, the deposit will be returned if the apartment can be let for that period.
3. Full payment is required 6 weeks prior to the start of your holiday.
4. No refund will normally be returned if cancellation is made within 6 weeks of holiday start.
5. All rental prices are in £ sterling.
6. All rental prices are per apartment.
7. If cancellations arise through our error then your payment will be refunded in full.
8. Confirmation of a booking is deemed acceptance of all terms listed below.

Booking Form

1. Click here for a printable booking form
2. Click here for online booking
3. The person who signs the Booking form is authorised to agree to the booking conditions on behalf of all other persons on the Booking Form.
4. The signatory must be over 18 years of age & be included on the Booking Form and is responsible for ensuring full payment. 

Payment methods

1. Cheque - make payable to SecretValleyDartmoor
2. Online credit card payment - via secure Paypal Site
3. Bill payment - please telephone 01626 821628

Conditions for apartment rental

1. Week Rentals are: arrive Saturday to depart Saturday.
2. 2 day Weekend Rentals are : arrive Friday to depart Sunday
3. 3 day Weekend Rentals are : arrive Friday to depart Monday
4. Short Break Weekday Rentals are: arrive Monday to depart Thursday.
5. Other periods of rental are available on request subject to availability.
6. Holidays commence at 4 pm on the day of arrival & end at 10am on the day of departure - if specific requests are made to alter these times in advance, all efforts will be made to accommodate them.
7. Please respect other guests as unsociable behaviour will not be tolerated & you will be asked to leave your apartment.
8. We reserve the right to refuse a guest entry and accommodation if we consider that the guest is under the influence of drink or drugs, is unsuitably dressed or is behaving in a threatening, abusive or otherwise unacceptable manner.
9. We will maintain apartments in a safe and good condition.
10. Visitors are responsible for taking care of the apartment & its contents. The apartment is to be left clean & tidy.
11. A cost to repair any damage or breakages together with any extra cleaning, will be added to your bill.
12. There is no smoking in the apartments - all litter must be picked up & placed in the appropriate container.
13. Pets must be fully vaccinated & be under control at all times. Reasonable care, control and supervision of your pets are required. A £5 charge will be added for each pet.
14. Soiling or damage caused by your pet will occur a housekeeping charge.
15. We do not accept liability for injuries to guests that are caused by your pet.
16. We do not accept liability for loss or theft of guests possessions or valuables.

Guests vehicles

1. We are not liable for any loss or damage caused to a guest's vehicle, unless caused by our wilful misconduct.
2. A single parking space is allocated to each apartment.
3. Please respect that other guests and persons require access and do not block the communal parking areas and driveway.

Conditions for use of Leisure facilities

1. There may be a nominal charge at busy periods for the use of the snooker table, the sauna and the gymnasium.
2. We will maintain leisure facilities in a safe and good condition.
3. Charges will be levied to repair any damage that occurs to all leisure equpiment.
4. Use of facilities is at our discretion and we reserve right to withdraw access to these facilities.
5. We do not accept liability for accidents or injuries that arise whilst using the swimming pool, jacuzzi, sauna, gymnasium equipment or games room.
6. The swimming pool is NOT protected by a child proof fence. Children are welcome to use the pool but must be supervised by a responsible adult at ALL times.
7. Health and safety dictates that children are not allowed to use the Sauna or Jacuzzi.